Salt Lake City auto repair

(801) 484-0121
Mon - Fri: 7:30 AM - 5:00 PM
Shuttle Service | Certified Automotive
5

Amazing, honest and incredible work! I went in for a brake inspection and an oil change and upon completion they told me exactly what was wrong with my brakes, what it would cost to fix it, what the warranty would be and how long it would take. Having no coupons in hand I was planning on paying the full price for the services. Keith stepped in and told me that he would give me the coupon price for the services rendered and took care of the inspection charge cutting my bill by 3/4! I would very much recommend this place to anyone looking for good, quality, honest and reliable automotive work.

Kyle, we really appreciate your business and it is a joy to see your smiling face when you come to the shop.

- Certified Automotive
1

I had a similar exp with the other poster who left one star review here. The owner is pleasant and nice, but their service is very ineffective, and they will overcharge you. I brought in my car for a simple few services. "They assumed what the cause was and replaced the part." Then, they called me that didn't fix the problem and that they now knew what the real problem was. Well, I got charged for the time they spent to replace the non-broken part and for the new part. In the end, they charged me $1,500!!! I later did some research and consulted with a few other autoshops, and they all agreed that I got way overcharged for what the actual service entailed. What's worse, I brought my car to them to diagnose another problem around the same time. Well, they failed to diagnose the problem again and ended up replacing something else, which didn't fix the problem. This time, I refuse to pay for it. It honestly took them two or three different visits to diagnose the true problem, which I could have done myself better by just looking it up on youtube (I say this because I actually ended up doing this because I really didn't trust them at this point). And, guess what? They told me what they assumed the problem was (or, maybe they knew they were lying), and they said it would cost me another $1,500!!! I have done quite a bit of research afterwards, and like I said I followed DIY video on youtube and found out that the problem WAS NOT what they told me and that it did not cost $1,500 to fix it (I could fix it for only a couple of hundred dollars). Be warned. This place is either utterly incompetent or dishonest in their business practice. Either way, they will try to charge you more than necessary. I'm never letter them touch my car again.

One Simura, I would appreciate if you would identify yourself so I am able to look at your repair history to see exactly what happened. If you could explain what the repair was I am very interested in what you did to fix it.

- Certified Automotive
1

Went to fix a grinding notice on the wheels.. They asked me to replace front wheel bearings on one side.. It didn't fix the issue. Then other side was replaced.. The problem was never resolved.. I just lost more than 1k.. -- I am just editing this post to reply back to your reply. your reply is partly true. First time your mechanic called me and told the issue was with wheel bearing since it is not able to hold the weight of the engine. I even asked him which side and he told passenger's side. If you told me that u were not sure, i wouldnt have allowed you to replace it. Coz i already took it to 2 other places and they were not able to fix it. Second time u called me and told it didnt fix and told it may be the problem on other side and you are not sure. Thats when i asked you to replace that one as well.

Aneesh, thank you for the review. We told you most likely the noise was a wheel bearing however we were not positive which wheel. You authorized the wheel bearing replacement knowing we were not 100% positive which wheel bearing was making the noise. When I spoke to you on the phone I emphasized to you that we are not absolutely certain the noise is coming from the wheel bearing and I could not guarantee replacing the wheel bearing would solve the problem. You said to go ahead and replace the wheel bearing so we did as you ask.

- Certified Automotive
5

"emissions test" I bought the emissions test on Angies List for $28. Great price. I was pleased with their service and would use them again.

5

"Good shop" They have earned my trust, with good repairs!

5

"Certified Automotive" Thank you. So glad you have a car service which took me home. I don't always have people to help with that. It made service so much easier.

4

Mike said he would recommend this business for service.

5

Xuemei said the service was pretty quick and easy.

5

"clean and professional " I was impressed with the willingnesq to help out and the professional way you took care of business I will definitely be back

Curt, we were happy to help out. Thank you for coming in.

- Certified Automotive
5

"Inspections." When in for emissions and safety inspections and was out in 30 minutes. Good fast service.

Edward, thanks for coming in. We hope to be able to serve you for your future automotive needs.

- Certified Automotive
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