Salt Lake City auto repair

(801) 484-0121
Mon - Fri: 7:30 AM - 5:00 PM
Shuttle Service | Certified Automotive
5

I have dealt directly with Keith at certified automotive on numerous occasions and every time he goes above and beyond with his work. If you need an oil change or even a new engine these guys will get it done at a extremely reasonable price!

5

They were very honest people. I had my transmission and radiator go out, they gave a free inspection and quoted me the repairs. I didn't end up repairing the car, but if I did I would definitely be back.

Thanks for allowing us to inspect your vehicle. Sorry you had to get rid of the car.

- Certified Automotive
5

Fantastic people really know there stuff, and they have something that is hard to find honesty and transparency. Certified Automotive is very passionate about taking care of their customers and I would make this place your first stop if you are having serious car issues.

Alec, Thank you we appreciate you having confidence in our shop.

- Certified Automotive
5

Always friendly and very informative. They are fast and efficient, willing to work with the customer, and always happy to give a ride and/or pick-up for you convenience. Great work.

Thank you Jennifer.

- Certified Automotive
5

No one goes to an auto repair shop because they want to. They go because they HAVE to. This place really helps make the best out of an unpleasant situation. Certified Automotive makes it so that your life doesn't have to stop just because your car does. They are really quick to get into and have a nice clean shop. They are super organized and take a lot of the hassle out of needing a car repair. Today they even drove me to an appointment while my car was being fixed. They are friendly and helpful and very accommodating. I am really impressed with the people I interacted with today at CA and I will be bringing all my future car repair needs to them. Highly recommend!

Katie, thank you for the kind words. It was my pleasure to make sure you got to your appointment in Sugarhouse while we were repairing your Nissan Xterra.

- Certified Automotive
5

Had some car problems while visiting the area and no other reputable shop could even fit me in for an inspection. The guys at Certified were more than happy to make time to help me out. 1,000 miles later here I sit, at home in Seattle without any further issues. Friendly professional service, very accommodating staff, reasonable rates, skilled and knowledgable techs, and above all else they are HONEST. Can't imagine a better experience taking my car to the shop. Highly recommended.

Scott, thank you for allowing us to assist you. We appreciate your business and are glad you had a safe trip home.

- Certified Automotive
5

You'll never find anyone more upbeat and knowledgeable than Keith. He's so fun to talk to and I always trust what he has to say. Definitely recommend to friends and family!

5

Very happy I found Certified Automotive! Pleased with services. Will be coming here for all my Honda needs! Great customer service! Will recommend Certified Automotive to my friends. 👏

5

All around great service honest people richard gave me a tour of the shop they have shuttle service a drop box and a great little waiting area with complimentary drinks and Wi-Fi they let me know in detail what was wrong with my car I thought I needed new brake pads and disks but the brakes were good it was a different problem I'm definitely coming back it's hard to find great service like this but I found my mechanic for life I recommend them 100% thank you certified auto for your honesty and great service

1

Took my Jeep in because it was shaking, when at a stop. They diagnosed it and said it was the passenger motor mount. 650 to replace it!! When I picked it up, I didn't even leave their parking lot because I can still feel it shaking! They pulled it in and checked it again, telling me it's the other 3 motor mounts (950)! If I would have known, I would have never spent 650 on one! The owner tells me that it's how cars are! WOW! If your mechanic wasn't lazy and would thoroughly check all motor mounts! It only took him less than 30 mins to check and tell me the other 3 was bad. Why wasn't that done in the first diagnosed??!!?! This is very unacceptable!! I ended up taking my car to a real mechanic! Got all my 3 motor mounts fixed with half the price they wanted to charge me!!! Never again will I go to this place!

Vasna, thank you for your review. However, I would like to respond. You brought your vehicle in for emissions testing and a complementary inspection. During the inspection our tech noted the front hydraulic motor mount was broken as we reported to you. We replaced the motor mount as agreed upon. When you came to pick up the vehicle I told you the Jeep still had a vibration and that there could be other motor mounts broken. Our complementary 37 point inspection does not include checking all motor mounts. That is why all motor mounts were not inspected. The front motor mount that was broken is exposed and visually accessible during the 37 point inspection. At your request we reinspected at no charge the other three motor mounts and determined all three should be replaced and quoted you a price. You elected to not have us replace the motor mounts. I am happy that you were able to have them replaced at half price.

- Certified Automotive
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