Salt Lake City auto repair

(801) 484-0121
Mon - Fri: 7:30 AM - 6:00 PM
5

Great shop

5

I took my daughters Cadillac to Randy they spent hours looking at the problem told me it was a timing chain kit issue. Then they showed me how honest they are told me it had an extended warranty. They were honest and fair could have told me it needed it and I would have never known. Larry Millers shop looked at it and told me it would cost $1500 to $2000, no mention of the warranty. Thanks guys you have my business.

Anytime Marianne! Thanks for the kind words!

- Certified Automotive
5

When ownership changed, I wondered if the same dedication to quality work would remain. This concern was heightened when a routine maintenance step was recently missed on my daughter's car. This week, while checking my car in for scheduled service, I purposely commented about this mistake when I knew that Keith, the new owner, would hear my comment. Later, as I sat in the waiting room, Keith took the opportunity to talk with me. He was personally aware of the error made by the technician, took full responsibility, and was very approachable. He assured me that there had been no step down in dedication to doing quality work under his management. Most importantly, my maintenance visit this week revived my appreciation for the "total care" approach that I appreciate so much. In addition, Jeremy, the service writer took time to examine something that I wondered about and made a practical suggestion which the technician implemented to avert a future potential problem associated with damage from an accident that occurred prior to my purchase of this vehicle. Jeremy also brought out a damaged part that was being replaced and used it to explain why jiggling a connector had restored operation for a time, but it was not the connection that was at fault. I went away confident that the quality work which brought me to Certified Auto several years back has not changed. I am very relieved.

Marshall, we appreciate you giving us the opportunity to show you we are still a reliable honest repair facility. Thank you for your support.

- Certified Automotive
5

I always recommend Certified Auto to my friends. Theses guys have taken care of me and my cars for years. They are always honest and friendly. It sort of feels like family to me.

Hey Scott- happy to have you be a part of our family here at Certified!

- Certified Automotive
5

I just had my car serviced this morning, and was very impressed with the team at Certified Automotive. They were very friendly and had me on my way quickly. I had the opportunity to meet with Keith as well and he is a great guy. His shop is extremely honest and you can trust their recommendations. I would highly recommend Certified Automotive!

Justin, it was a pleasure talking to you this morning as your car was being serviced.

- Certified Automotive
5

The best place to get your car serviced, no question. I've been a customer for over 5 years and have never had a bad experience plus they offer free shuttle service which is just so convenient. Thanks Certified Auto, you guys rock!

Chris, thanks for the kind words. It is a pleasure to maintain your vehicle.

- Certified Automotive
5

Superb customer service. Richard and the other guy were very friendly and willing to share information with me. I bought an Amazon local voucher for an emission test and safety inspection. When I got there, they told me any 2012 vehicles won't need either of those. I felt bad wasting their time but I appreciated how kind and friendly they are. They have a full mechanic shop and I will definitely consider them whenever I need maintenance or repair. Highly recommended! PS: at the time of this review, Google map has these guys' address wrong. The written address (West temple) is right but when you use maps (the app), it shows you two blocks to the east, which is on state street.

Yin, Thank you for the review. Sorry about the confusion with google maps. Please let us know if we can be of further assistance.

- Certified Automotive
5

Its refreshing to find a shop that you can trust. They are up front and fix it right the first time. I highly recommend bringing your car to Certified Auto.

Eric, thanks for recommending Certified Automotive to potential customers that are looking for an honest auto repair shop in Salt Lake City, UT.

- Certified Automotive
5

Certified is great! They do quality work and their customer service is really good. Highly recommended.

Reese, we value you as a customer. Thank you for the review.

- Certified Automotive
5

They are about doing the job right . No shortcuts or cheap parts are ever used. I trust them completely.

I am happy we have earned your trust and we will continue to do the job right.

- Certified Automotive
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