Salt Lake City auto repair

(801) 484-0121
Mon - Fri: 7:30 AM - 6:00 PM
5

Great experience! Fast and reliable.

Thanks for bring your car in to us.We appreciate you. Our goal is to make your auto repair needs as painless as possible.

- Certified Automotive
5

Certified Automotive is the Mayo Clinic of automotive repair. They are able to diagnose and fix problems that other shops miss. Not being "mechanically inclined" myself, it's nice to find a shop you can trust!

Thanks Russ, your kind review is appreciated.

- Certified Automotive
5

I have been a long time customer of Certified Automotive. They always deliver the best possible service and solutions. They stand by their repairs. Which is the true test of a quality repair shop. There are other shops that might promise quality and low cost, however when you have questions or issues they don't want to stand by their repairs or they will charge you again. Certified Automotive takes the time to explain repairs and risks associated with the choices you make.

Daryl, thank you for the review as always we are happy to provide service and repairs for your vehicle.

- Certified Automotive
5

After being a loyal customer for 18 years I will never take my car anywhere else. The couple of times that I did go elsewhere to save a little bit of $, I have completely regretted it. When I go to Certified I know that honest quality work will be completed on my car. Anyone that receives the 'Certified experience' will never want to go anywhere else.

Amy, we appreciate your loyalty as a customer. Thank you.

- Certified Automotive
5

Great shop

5

I took my daughters Cadillac to Randy they spent hours looking at the problem told me it was a timing chain kit issue. Then they showed me how honest they are told me it had an extended warranty. They were honest and fair could have told me it needed it and I would have never known. Larry Millers shop looked at it and told me it would cost $1500 to $2000, no mention of the warranty. Thanks guys you have my business.

Anytime Marianne! Thanks for the kind words!

- Certified Automotive
5

When ownership changed, I wondered if the same dedication to quality work would remain. This concern was heightened when a routine maintenance step was recently missed on my daughter's car. This week, while checking my car in for scheduled service, I purposely commented about this mistake when I knew that Keith, the new owner, would hear my comment. Later, as I sat in the waiting room, Keith took the opportunity to talk with me. He was personally aware of the error made by the technician, took full responsibility, and was very approachable. He assured me that there had been no step down in dedication to doing quality work under his management. Most importantly, my maintenance visit this week revived my appreciation for the "total care" approach that I appreciate so much. In addition, Jeremy, the service writer took time to examine something that I wondered about and made a practical suggestion which the technician implemented to avert a future potential problem associated with damage from an accident that occurred prior to my purchase of this vehicle. Jeremy also brought out a damaged part that was being replaced and used it to explain why jiggling a connector had restored operation for a time, but it was not the connection that was at fault. I went away confident that the quality work which brought me to Certified Auto several years back has not changed. I am very relieved.

Marshall, we appreciate you giving us the opportunity to show you we are still a reliable honest repair facility. Thank you for your support.

- Certified Automotive
5

I always recommend Certified Auto to my friends. Theses guys have taken care of me and my cars for years. They are always honest and friendly. It sort of feels like family to me.

Hey Scott- happy to have you be a part of our family here at Certified!

- Certified Automotive
5

I just had my car serviced this morning, and was very impressed with the team at Certified Automotive. They were very friendly and had me on my way quickly. I had the opportunity to meet with Keith as well and he is a great guy. His shop is extremely honest and you can trust their recommendations. I would highly recommend Certified Automotive!

Justin, it was a pleasure talking to you this morning as your car was being serviced.

- Certified Automotive
5

The best place to get your car serviced, no question. I've been a customer for over 5 years and have never had a bad experience plus they offer free shuttle service which is just so convenient. Thanks Certified Auto, you guys rock!

Chris, thanks for the kind words. It is a pleasure to maintain your vehicle.

- Certified Automotive
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