Salt Lake City auto repair

(801) 484-0121
Mon - Fri: 7:30 AM - 5:00 PM
Shuttle Service
5

You'll never find anyone more upbeat and knowledgeable than Keith. He's so fun to talk to and I always trust what he has to say. Definitely recommend to friends and family!

5

Very happy I found Certified Automotive! Pleased with services. Will be coming here for all my Honda needs! Great customer service! Will recommend Certified Automotive to my friends. 👏

5

All around great service honest people richard gave me a tour of the shop they have shuttle service a drop box and a great little waiting area with complimentary drinks and Wi-Fi they let me know in detail what was wrong with my car I thought I needed new brake pads and disks but the brakes were good it was a different problem I'm definitely coming back it's hard to find great service like this but I found my mechanic for life I recommend them 100% thank you certified auto for your honesty and great service

1

Took my Jeep in because it was shaking, when at a stop. They diagnosed it and said it was the passenger motor mount. 650 to replace it!! When I picked it up, I didn't even leave their parking lot because I can still feel it shaking! They pulled it in and checked it again, telling me it's the other 3 motor mounts (950)! If I would have known, I would have never spent 650 on one! The owner tells me that it's how cars are! WOW! If your mechanic wasn't lazy and would thoroughly check all motor mounts! It only took him less than 30 mins to check and tell me the other 3 was bad. Why wasn't that done in the first diagnosed??!!?! This is very unacceptable!! I ended up taking my car to a real mechanic! Got all my 3 motor mounts fixed with half the price they wanted to charge me!!! Never again will I go to this place!

Vasna, thank you for your review. However, I would like to respond. You brought your vehicle in for emissions testing and a complementary inspection. During the inspection our tech noted the front hydraulic motor mount was broken as we reported to you. We replaced the motor mount as agreed upon. When you came to pick up the vehicle I told you the Jeep still had a vibration and that there could be other motor mounts broken. Our complementary 37 point inspection does not include checking all motor mounts. That is why all motor mounts were not inspected. The front motor mount that was broken is exposed and visually accessible during the 37 point inspection. At your request we reinspected at no charge the other three motor mounts and determined all three should be replaced and quoted you a price. You elected to not have us replace the motor mounts. I am happy that you were able to have them replaced at half price.

- Certified Automotive
5

I am the person in the picture with Keith. I was the winner or the $150 gift card for Market Street Grill or the New Yorker for referring someone to use Certified Automotive. Most of all I would highly recommend Certified Automotive everytime and anytime if asked where I have taken my car. They saved me literally thousands of $$. My niece had another option and a pricey estimate of what they thought it would cost to fix her car. She went to Certified Automotive and was delighted at what she saved on her repairs. She had trouble with her used car since she had purchased it. She said, "Certified Automotive was amazing. I will never go anywhere else." I love their honesty, good work ethic and their experience and expertise.

5

I went in to have my safety check done for registration, decided to add an oil change. They registered my car for me! Gave me my stickers and reg statement. They noticed my 2 scented air filters on my air vents and asked about my interior filter. (The one the dealership forgot to change a year ago.) I was tight on time, they got the parts store to deliver quickly, had it changed out and I was driving away only 1 hour after I arrived for my appointment. Great prices, great service!! This is my auto place from now on !!!! Thanks Certified !

4

Great customer service and expert mechanics. I will go back!

Thank you for the kind words. See you soon.

- Certified Automotive
5

I've taken my truck her multiple times. I can't remember why I took it to them in the first place because they are way out of the way. I think I was referred to them. Anyway they have never disappointed. Great customer service! The day before I was headed to Moab I realized I should have my front end looked at because it was making a popping sound. They made special arrangements to look at it for me last minute knowing the situation and explained what was making the popping sound. It wasn't anything that was too critical and said I should be fine in Moab. Had a good trip and nothing went wrong. These guys are great! Thanks for the awesome service.

Chris, we are happy your trip went well. We are grateful to have you a a loyal customer.

- Certified Automotive
5

Certified Automotive did an amazing job for me and my Toyota Corrolla. They are trustworthy and give realistic timeline expectations. Oh and the shuttle service was probably my favorite so I didn't have to wait around while my car got fixed. Thanks Certified Automotive!

Taylor, thanks for your comments we are pleased to have you as a customer.

- Certified Automotive
5

I have really enjoyed each person I've worked with at Certified Automotive. Honest, qualified shop. They even told me about a Groupon when I was going to pay full price.

Thanks Aaron, I'm glad we were able to help you out with the Groupon Voucher.

- Certified Automotive
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