Salt Lake City auto repair

(801) 484-0121
Mon - Fri: 7:30 AM - 5:00 PM
Shuttle Service
5

I went to these guys at the recommendation of my friend (who is a really good home mechanic and very critical of shoddy or unethical service). The reason I took my car to them is I found out that the factory dealer misdiagnosed the repair (said I had a faulty battery and alternator). We'll, I had just purchased the battery a few months before, and in order to try and get it replaced, I had to go back to Walmart and get it tested. It tested fine, so I took it to two more places (Autozone and Certified Auto) and they also confirmed it was fine. I went to the factory dealer, told them to give me my keys (and I wasn't going to pay for a diagnosis), and I towed my car down to Certified Automotive late in the day on a Friday. Certified had it fixed before closing time, and still beat the factory dealer quote by $100 (excluding the additional $120 the factory was going to charge me unnecessarily for a replacing a good battery). From now on I'm going to go to Certified Auto first before I take anything to a factory dealership. The factory service techs aren't all bad, but I won't ever pay a premium unless I'm absolutely sure I'm getting more for the money (more than just empty talk).

Lance, thank you for the review. I am happy we were able to help you at a reasonable price.

- Certified Automotive
4

I have three cars that were purchased "new", and by trusting their maintenance to Certified Automotive for years, they are running and riding as well as they did when they were purchased, even though all three have almost or over 100,000 miles on the odometers. I never feel as if I am being pushed to by parts or services that are unnecessary.

Patricia, thank you for the kind words. We certainly appreciate your understanding when there are necessary repairs and maintenance to be made on your vehicles.

- Certified Automotive
5

I always recommend Certified Auto to my friends. Theses guys have taken care of me and my cars for years. They are always honest and friendly. It sort of feels like family to me.

Hey Scott- happy to have you be a part of our family here at Certified!

- Certified Automotive
5

I am happy to say I have finally found a reliable and efficient auto repair shop! Certified Automotive has restored my faith that there is at last mechanics that truely care about the customer and their concerns! I am happy to say I now a lifelong loyal customer!

We appreciate your continued business and we are happy that you are happy with out service and quality of work. Keith

- Certified Automotive
5

I'm a new customer to Certified Automotive and found the people there to be honest, educated and proficient at what they do. I will defenitely make them my go to place for auto repairs and maintenance. And will recommend family and friends to do the same. When you find a mechanic that you feel treats you right its easy to go back.

Thanks Dana, I have seen you many times since this review and I am delighted you continue to allow Certified Automotive in Salt Lake City to make repairs on your car and provide recommended maintenance.

- Certified Automotive
5

After being a loyal customer for 18 years I will never take my car anywhere else. The couple of times that I did go elsewhere to save a little bit of $, I have completely regretted it. When I go to Certified I know that honest quality work will be completed on my car. Anyone that receives the 'Certified experience' will never want to go anywhere else.

Amy, we appreciate your loyalty as a customer. Thank you.

- Certified Automotive
5

I love Certified Automotive! They are very helpful, yet honest. I went in just for a safety and emissions test, but they did a free inspection, but didn't pressure me to spend any more money than I was comfortable doing. They even called me a few days later to make sure my car was working just fine after my appointment with them. They have fantastic customer and employees who work there. I definitely recommend them!

Myntillae, thank you for being a loyal customer all these years. Keith

- Certified Automotive
5

5

I'm a new customer to Certified Automotive and found the people there to be honest, educated and proficient at what they do. I will defenitely make them my go to place for auto repairs and maintenance. And will recommend family and friends to do the same. When you find a mechanic that you feel treats you right its easy to go back.

5

You guys are great. I'ts so nice to know my my car/life is in such good hands!

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