I had a similar exp with the other poster who left one star review here. The owner is pleasant and nice, but their service is very ineffective, and they will overcharge you. I brought in my car for a simple few services. "They assumed what the cause was and replaced the part." Then, they called me that didn't fix the problem and that they now knew what the real problem was. Well, I got charged for the time they spent to replace the non-broken part and for the new part. In the end, they charged me $1,500!!! I later did some research and consulted with a few other autoshops, and they all agreed that I got way overcharged for what the actual service entailed. What's worse, I brought my car to them to diagnose another problem around the same time. Well, they failed to diagnose the problem again and ended up replacing something else, which didn't fix the problem. This time, I refuse to pay for it. It honestly took them two or three different visits to diagnose the true problem, which I could have done myself better by just looking it up on youtube (I say this because I actually ended up doing this because I really didn't trust them at this point). And, guess what? They told me what they assumed the problem was (or, maybe they knew they were lying), and they said it would cost me another $1,500!!! I have done quite a bit of research afterwards, and like I said I followed DIY video on youtube and found out that the problem WAS NOT what they told me and that it did not cost $1,500 to fix it (I could fix it for only a couple of hundred dollars). Be warned. This place is either utterly incompetent or dishonest in their business practice. Either way, they will try to charge you more than necessary. I'm never letter them touch my car again.
One Simura, I would appreciate if you would identify yourself so I am able to look at your repair history to see exactly what happened. If you could explain what the repair was I am very interested in what you did to fix it.
- Certified Automotive